Order and pay
Frequently asked questions about ordering, payment and shipping
Order, send and pay
Everything about the order, shipping and payment
Bank account details
TracPartz B.V.
IBAN: NL60INGB0396186807
BIC/SWIFT: INGBNL2A
Country: Netherlands
Shipping countries
We ship to over 50 countries. If your country or region is not listed, please email sales@tracpartz.com for a quote. Shipping costs will be shown in the shopping cart after entering your address.
Albania
Australia
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
Cyprus
Denmark
Dominican Republic
Germany
Estonia
Philippines
Finland
France
French Polynesia
Greece
Guernsey
Hungary
Ireland
Isle of Man
Italy
Japan
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malta
Mexico
Moldova
Monaco
Netherlands
New Caledonia
New Zealand
Norway
Norfolk Island
Austria
Poland
Portugal
Romania
Serbia
Serbia
Slovenia
Slovakia
Spain
Thailand
Czech Republic
Tunisia
United Kingdom
United Arab Emirates
United States
South Africa
Sweden
Switzerland
Which companies do you ship with?
TracPartz uses PostNL, UPS and DB Schenker for the transport of packages and pallet freight.
What are the shipping costs?
The current shipping costs are automatically calculated for you in the shopping cart. Shipping costs are based on the country, package dimensions and weight.
Which payment methods does TracPartz offer?
At TracPartz you can pay with: Apple Pay, iDeal (only in the Netherlands), Bancontact, PayPal, EPS, KBC, Sofort banking, Giropay, Belfius, Credit card, Biller (only in the Netherlands), Klarna and bank transfer.
Delivery times: daily shipment of orders
At TracPartz, packages are offered to the courier companies every day on working days. If we receive your order and completed payment before 3:00 PM, your order will in most cases be delivered within 1-2 working days to delivery addresses in the Netherlands and Belgium - this depends on the chosen courier.
Orders within Europe are usually delivered within 2-4 working days, depending on the country and area where you live. International orders are usually delivered within 2-5 business days depending on the destination country.
You will receive a track and trace number with every order to follow your order.
Please note: if you want to be sure of timely delivery and good tracking, always choose UPS!
Can I pay via bank transfer at TracPartz?
Yes that is possible. If you prefer to pay in advance by bank, you will receive a confirmation by email after ordering your products with the amount to be paid and the bank details of our company. We will ship your order as soon as your payment has been credited. Prepayment by bank is free of charge but can take 2-4 days lead time.
Can I also pick up my products?
At TracPartz you can also pick up your order in our store, which is located in Marum (Groningen). We recommend that you complete and pay for the order online, then take the proof of order with you to the store.
Why should I create an account at TracPartz?
Creating an account makes it easier to track the status of your order. You will also see an overview of previous orders and invoices. You are not required to create an account.
Orders outside Europe
Please note that some countries outside the EU charge import costs when you import products. These costs are not included in your order and are the responsibility of the customer. Please check with your local authorities before placing an order with TracPartz.